I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

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There were more than 12,000 UK deaths in the past decade, many of them needless, a charity warns.

An online friendship between two mums led to a new kidney for five-year-old Destiny-Rae.

The cost-of-living crisis is having an impact - but health concerns remain the top reason for quitting.

Johnny Timpson says the government is failing to protect vulnerable people by not intervening earlier.